Business Data Analyst

1. Dashboard Management

– Design, develop, and maintain real-time dashboards for Sales, Service,

Marketing, and Operations.

– Utilize tools such as Looker Studio, Amazon Quick sight, Excel, and Google

Sheets to create visualizations and KPI trackers.

– Deliver actionable insights from dashboard data to influence operational

improvements and strategic planning.

– Continuously update dashboards to reflect current business rules and changing

priorities.

– Collaborate with cross-functional teams (Head of Performance, Center Manager,

MKT Manager, Accounting Department) to refine KPIs for clarity, consistency, and

alignment with business goals.

2. Internal System Management (Cenopsys2 – Center Operation System)

– Manage and maintain the internal operational system (Cen2) for student

management and related business processes.

– Ensure data accuracy and integrity by gathering, validating, and updating

system data regularly.

– Customize and configure system components to optimize workflow and data

usability.

– Work closely with regional and functional teams to adapt the internal system

structure to evolving business needs.

– Provide training to local staff on effective system usage and data input to support

operational monitoring.

3. Monthly Reporting and Analysis

– Prepare and deliver weekly and monthly analysis reports covering Sales,

Marketing, Service, and Operations.

– Handle ad hoc analysis requests from Head of Performance (Sales and Service),

MKT Manager and the Board of Director to support strategic decision-making.

– Standardize monthly reporting processes to improve efficiency and accuracy.

– Identify risks, uncover growth opportunities, and provide recommendations in

reporting deliverables.

– Automate repetitive reporting tasks using Excel and Google Sheets to reduce

manual workload.

● University degree in computer-related fields.

● Fluent in English (All 4 skills).

● Strong interpersonal and team-building skills.

● Time management and organizational abilities.

● Initiative, flexibility, and autonomy.

● Expertise in Excel and Google Sheets scripting and workflow automation

● Experience training teams in Excel and Google Sheets

● Familiarity with SQL/Python and other data visualization tools is a plus.

● Understanding of operational reporting and business process improvement.

– 12 annual leaves per year

– Compulsory Social Insurance

– Individual Learning & Development Opportunities

– Employee Engagement Activities

– Team Building Events

– Christmas Party, Annual Party

– Happy Birthday Present

– 48 hours per week, as per assigned schedule and tasks.

– Working location: HeadQuarter.