IT Business Analyst

➢ The IT Business Analyst is responsible for implementing and continuously improving business
processes and performance for projects and platforms as assigned.
➢ Proactively work with stakeholders to define, analyze, and document requirements for
enhancements as well as identify opportunities for new/improved processes.
➢ Become a trusted partner in the relationships with internal clients.
➢ Depending on the scope can assume project management and business analyst roles on project
engagements as needed, as agreed upon with IT Team Leader.
➢ Manages or participates in multiple projects at one time. Shows leadership in ensuring alignment
of business processes and technology.
Core responsibilities:
● Report directly to the supervisor(s) and project manager if required.
● Responsible for closely working with client/product owner to clear up the business
requirement;
● Analyze and provide a solution.
● Advise client if requirements don t make sense, provide suggestions and
short-term/long-term solutions.
● Design the application mock-up/wireframe.
● Conduct a meeting with business analysts and users to clarify requirements.
● Be in charge of documents writing of User Requirement Specification, Functional
Specification, etc.
● Define the quality attributes, external interfaces, constraints, and other non-functional
requirements
● Participate in peer reviews of work products derived from requirements specifications to
ensure that the requirements are understood correctly.
● Serve as an internal point of contact for the development team whenever requirements
need to be clarified.
● Working closely with the IT development team and third parties to design, validate, and
manage the implementation solutions to requirements.
● Support in testing, and verifying bugs/issues with Customers.
● Provide guidance and training services for employees to use the new application