RESERVATION AGENT

VỊ TRÍ: RESERVATION AGENT
MÔ TẢ CÔNG VIỆC:
– Assisting and advising customers who may be choosing from a variety of travel options
– Making reservations for customers based on their various requirements and budgetary allowances
– Checking the availability of accommodation or transportation on the customers’ desired travel dates
– Helping plan travel itineraries by suggesting local tourist attractions and places of interest
– Processing payments and sending confirmation details to customers
– Sorting out any issues that may arise with bookings or reservations
– Selling and promoting reservation services
– Answering any questions customers might have about the reservation process
– Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations
– Providing support to customers who may need to amend or cancel a reservation.
QUYỀN LỢI ĐƯỢC HƯỞNG:
– Employee benefit card offering discounted rates in Accor Hotels worldwide
– Develop your talent through learning programs by Academy Accor
– Opportunity to grow within your property and across the world
– Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.
YÊU CẦU CÔNG VIỆC:
– Experience working in sales or public relations, preferably in the hospitality or travel industries
– Customer-service experience
– Excellent written and verbal communication skills
– Multi-tasking and time-management skills, with the ability to prioritize tasks
– Proficient in Microsoft Office Suite
– Data entry experience
– Flexible working hours.
CÁCH THỨC ỨNG TUYỂN:
– Candidates, please send your CV (description of working history) to email: hb4v5-hr7@movenpick.com
– Apply directly or send it by courier to the : Movenpick Resort Waverly Phu Quoc – Group 1, Ong Lan Hamlet, Cua Duong Commune, Phu Quoc City, Kien Giang
THÔNG TIN LIÊN HỆ:
Mövenpick Resort Waverly Phu Quoc
Group 1, Ong Lan Hamlet, Cua Duong Commune, Phu Quoc City, Kien Giang
Hotline: +84 2972 699 999