CUSTOMER RELATIONSHIP ADVISOR – ECOMMERCE

JOB POSITION: CUSTOMER RELATIONSHIP ADVISOR – ECOMMERCE
JOB DESCRIPTION:
RESPONSIBILITIES:
– Take part in our ambitious E-commerce project launching in Vietnam
– Take responsibilities in users relationship management:
+ Support customers about Order & Product in Decathlon Online channel (Fanpage, website, Email, Hotline)
+ Working with third-party to support customer (Carrier, Sport Club,…)
+ Create “WOW” experience for all our users on all channels.
JOB REQUIREMENTS:
– You are an undergraduate/fresh graduates who are ready to work full-time
– You are ready to work during weekend (5 days per week) and take another day off instead
– We have 2 shifts a day: morning shift and evening shift
– You have customer-oriented mindset
– You are concrete and punctual, with on-the-field, organized mindset
– You dare to take risks, you play to win and you are able to take responsibility for your role
– You have a high sense of customer service, willing to try new, different ways of engaging and serving customers
– You are good at communication & confident
– You are passionate about sports; regularly practice at least one sport.
– You can speak English.
WHAT WE OFFER YOU:
– Freedom and Responsibility. Here at Decathlon, we believe that our team members are responsible for their decisions. We offer you the responsibility and freedom to be yourself, to dare and take action! Casual dress code allowed in our Company is a proof
– Learning and Development
– We care about your desire to grow and develop. We provide various Local and overseas training courses and mentor ships to ensure your professional progress
– Monthly performance bonus and 13th salary
– Annual Salary review in March
– 18 annual leaves
– Social Insurance according to Vietnamese Labor Law and Premium Insurance for all family members
– Annual health check
– Sport practice allowance
– Several training courses to increase your competence with great opportunity for career development
– Business trips paid by the Company
– Attractive staff discount for all purchase in Decathlon stores.
APPLY:
Via link: https://decathlon.talent.vn/job/hcmc-customer-relationship-advisor-ecommerce-27898
Or send CV to email: recruit.vietnam@decathlon.com
CONTACT US:
Decathlon Vietnam Co., Ltd.
Address: Pax Sky Building 5F, 26 Ung Van Khiem St., Ward 25, Binh Thanh District, Ho Chi Minh City
Phone: 028 3840 5336
Email: recruit.vietnam@decathlon.com