SCHEDULING EXECUTIVE – CHUYÊN VIÊN ĐIỀU PHỐI LỊCH HỌC

JOB POSITION: SCHEDULING EXECUTIVE – CHUYÊN VIÊN ĐIỀU PHỐI LỊCH HỌC
1. Re-enrollment:
– Check re-enrollment status weekly
– Take action promptly.
2.Scheduling:
– Forecast new classes
– Schedule classes for the purpose of maximize enrollment and teaching hours
– Schedule teachers in carry-on classes and level testing
– Arrange teachers for covering classes, absent teacher/absent Level Tester when requested
– Be flexible and adapt the market demand in scheduling to maximize revenue and teaching hours
– Smart scheduling
– Work closely with AM in order to schedule fill-time teachers having enough hours as their contract
– Work closely with CM to get general schedule and pick up classes which depend on the situation of number of teachers an center.
3. Customer Services:
– Monitor teachers in their customer care tasks to make sure the services are professional
– Support in events organized/planned by the company.
4. Administration:
– During the course: class visit, callings, tests, resources, survey, results, telesales
– Update schedule changes (teachers’ substitution, cancellation,..) on ERP forecast and work closely with AM, CM, FOS to request new teachers on NTRF
– Inform teachers whenever schools have activities or schools want to change schedule.
5. Reporting:
– Make teachers’ monthly salary
– Support AM in verifying teachers’ leave requests
– Calculate teaching hours every month for payment
– Update teachers of any changes about their classes
– Complete reports: weekly, monthly, or as required.
JOB REQUIREMENTS:
Qualification:
– University degree, major in English is preferable
– Experience in working in education, administration and customer services is preferable
Skill:
– Good management skill
– Good analysis and problem solving skill
– Be able to well manage and organize the job
– Be careful and details
– Language: Good communication skills both in English and Vietnamese
– Computer: Good MS Office skills (Word, Excel, Access,…).
Other requirements:
– Be able to work on shift
– Be able to travel to another TCs as request
– Works well under pressure and handles stress
– Excellent interpersonal skills and a collaborative working manner
– Well presented
– Enthusiastic, professional and well-organized
– Ability to work independently as well as in a team
– Ability to work under pressure
– Outgoing personality and self motivated
APPLY: https://ila.edu.vn/career/scheduling-executive-chuyen-vien-djieu-phoi-lich-hoc
CONTACT US:
Add: 146 Nguyen Dinh Chieu, District 3, Ho Chi Minh City, Vietnam
Call Us: (028) 7302 4466 – Ext: 9825
Mail: tien.lam@ilavietnam.edu.vn
Phone: (028) 7302 4466 – Ext. 9829