CALL CENTER – INSURANCE TELESALES

JOB POSITION: CALL CENTER – INSURANCE TELESALES
JOB DESCRIPTION:
1. Tele Sales Role:
– Contact existing customers to consult insurance plan. Identify customer’ demands and introduce them the suitable car insurance products. Provide superior customer’s satisfaction from Proposal form to Insurance contract
– Built and maintain strong relationship with Insurance Company (Partners) to execute Sales activities and achieve Sales target
– Ensure the thorough completion and collection of application, quotation, supporting documents for insurance contract issuance
– Built and maintain the good relationship with partners, the insurance company management. Report/follow up with partners.
2. Call Center Role:
– Receive and resolve customer’s inquiries or complaints via Phone, Email, Chat, Website. Co-ordinate with internal Depts. to solve complex issues (is needed)
– Promptly and accurately complete all related administration activities: update customer’s information, car insurance, report, and record… in accordance with relevant service standards
– Follow the market trends and continuously refurbish knowledge on products and services
– Provide transparent and regular reporting on success and failures status, as well as promotion report
– Involve in company’s Project
– To undertake other tasks as and when assigned by Head of Dept/AM.
JOB REQUIREMENT:
– University Degree
– Preferred qualification in economics, finance, insurance
– Preferred experience in insurance service, tele-sales
– Dynamic, aggressive, result-oriented, and self-starter
– Excellent communication, presentation, and negotiation skills
– Good at building rapports with customers, enjoying networking and meeting new people
– Good at English skill.
BENEFIT:
– Attractive Salary + Allowance
– Salary of probation: full 100%
– 15 annual leave days + birthday leave (gifts)
– Salary review based on work performance and company’s performance
– Performance bonus, 13th- month salary
– Social insurance, health insurance, unemployment insurance and Bao Viet care insurance; Gym package; Health checkup
– Nice & modern working space with young, dynamic & friendly colleagues and free coffee, tea, drinks;
– Company trip; Teambuilding; Year-End Party; Happy Friday
– Working hours: 8:00 – 17:00 from Monday – Friday.
APPLY: Send Cv to email_recruitment@toyotafinancial.com.vn
CONTACT US:
CÔNG TY TNHH MTV TÀI CHÍNH TOYOTA VIỆT NAM (TFSVN)
Tầng 12, Tòa nhà Saigon Centre Tòa 2, số 67 Đường Lê Lợi, Phường Bến Nghé, Quận 1, Thành phố Hồ Chí Minh
Tel: (84-28) 7309 0998
Fax: (84-28) 3911 0113
Email: cs@toyotafinancial.com.vn
Zalo: Tài Chính Toyota Việt Nam
Facebook: TFSVN – Tài Chính Toyota Việt Nam