EDUCATIONAL COUNSELLOR (OVERSEAS STUDY CENTRE) – NHÂN VIÊN TƯ VẤN DU HỌC

JOB POSITION: Educational Counsellor (Overseas Study Centre) – Nhân Viên Tư Vấn Du Học
RESPONSIBILITIES:
– Have excellent knowledge in terms of product and functional knowledge
– Give counselling to customers in person, on phone and by email
– Do telesales
– Complete school application and visa application
– Liaise with overseas schools on student application and issues
– Make sure the student folder filed with appropriate and enough documents
– Handle customer issues; get support from superiors if necessary
– Conduct visa training and program orientation
– Follow up student study pathway with schools
– Conduct customer service after sales: build up supporter network and strengthen relationship with students
– Be interpreter for department seminars & support school partners at fairs
– Get to know and update overseas study market, competitors and other related education organizations frequently
– Attend training workshops, exhibitions, fairs and relevant events
– Be leaders for summer course program
– Make sure the working area neat and tidy
– Support CM on assigned tasks.
REQUIREMENTS:
Qualifications:
– University Degree
– Welcome candidates with Study Abroad background
– Preferred 6 months experience in sales & customer service
– Experience in Overseas Study area and Administration is a plus.
Skills:
– Ownership
– Team work
– Communication
– Problem solving
– Creativity
– Cooperation
– Capability building.
Language:
– Good English (4 skills), Intermediate level or above.
Computer:
– Good at MS-Office (Word, Excel, PowerPoint, Outlook).
APPLY: via link: https://ila.edu.vn/career/educational-counsellor-overseas-study-centre-nhan-vien-tu-van-du-hoc 
Or send CV via email: tien.lam@ilavietnam.edu.vn/ 0979402069