RECEPTIONISTS/ NHÂN VIÊN LỄ TÂN

VỊ TRÍ (POSITION): RECEPTIONISTS/ NHÂN VIÊN LỄ TÂN
– Perform the duties as a receptionist, night auditor, reservationist, shop attendant or bellboy…
MÔ TẢ CÔNG VIỆC (JOB SPECIFICATIONS):
– Implement all policy and procedures of Front Office by enhancing the quality of services
– Assist the guest efficiently, courteously and professionally in all Front Office related functions
– Maintain a high standard of service and hospitality at all the times
– Be responsible to meet and to talk to the guest at all times with a cheerful disposition and a positive service attitude in accordance with Victoria’s philosophy
– Check the accuracy of front office accounting records and compiles a daily summary of hotel financial performance of the day
– Be in charge of all guest requests during the night
– Handle the reservation process and meet the needs of the guests with the availability of the hotel
– Be responsible for handling all incoming telephone calls and transferring them
– Be responsible for selling the items available in the shop
– Welcome, advise the guests and implement suggestive selling technique
– Coordinate all transportation needed by the guests or by the staff of the hotel
– Be in charge of the maintenance of all equipment and material in working area
– Assist superior in ensuring that the guest satisfaction standards are implemented in accordance with Victoria’s philosophy
– Be responsible for the luggage of the guests upon their arrival and departure
– Perform other duties as maybe assigned.
YÊU CẦU CÔNG VIỆC (JOB REQUIREMENTS):
– Age from 21 and above
– Gender: Female/Male.
– Knowledge: College / University graduated in Hospitality, English
– Experience: not required.
– Skills: English skills fluent both in writing and speaking
– IT skills: Word, Excel
– Attitude: Team work spirit.
QUYỀN LỢI (BENEFITS):
– Candidates working in a dynamic and professional environment.
– Participating in social insurance, health insurance, unemployment insurance, … according to the Labor Law
– Allowance for 01 meal meal in between shifts
– Monthly service charge bonus
– Salary can be negotiable.
CÁCH THỨC ỨNG TUYỂN (APPLY):
Hình thức tiếp nhận hồ sơ tốt nhất:
– Đơn xin việc – CV (Tiếng Anh)
– Sơ yếu lý lịch (có xác nhận của địa phương)
– Đơn xác nhận hạnh kiểm (có xác nhận của địa phương)
– Bằng cấp (sao y) – tốt nghiệp, anh văn, tin học, …
– Giấy Chứng Minh Nhân Dân / Căn Cước Công Dân (sao y)
– Giấy khám sức khỏe
– 4 tấm hình 3×4.
Gửi về Phòng Nhân sự – KS Victoria Cần Thơ:
Địa chỉ: Cồn Cái Khế, Phường Cái Khế, Quận Ninh Kiều, Thành phố Cần Thơ
Tel: 0292.3810.111 / Fax: 0292.3829.259
THÔNG TIN LIÊN HỆ (CONTACT US):
Phòng Nhân sự – KS Victoria Cần Thơ
Địa chỉ: Cồn Cái Khế, Phường Cái Khế, Quận Ninh Kiều, Thành phố Cần Thơ
Tel: 0292.3810.111 / Fax: 0292.3829.259
Email: hr.cantho@victoriahotels.asia